Why trust us with your villa?

Hiring the right manager for your property will set it up for a great long-term future. We find that the key to the Vacation Rental and Management business is in the short and long term maintenance of your property. Guests book confidently in a villa with the assumption that everything will be working and operating up to their expectations throughout the length of their stay. A successful property is one that gives its guests and homeowners that same experience time and time again while others do not.
Any new property can look great and perform well for you during its first year after construction, however as years pass, it is critical to have an invested manager that is keeping up with the maintenance and looking out for your property’s long term success.

We are a hands-on team providing a personalized service that works with each of our property owners like partners. Our property management team of Priscila Laudino and Daniel Meneley speak Portuguese, Spanish and English fluently, all of which are key demographic languages of visitors to the Turks and Caicos Islands. Priscila carries a Tourism Degree from Anhembi Morumbi Univesity in her home country Brazil. Daniel holds a Hotel Management Diploma from Les Roches Marbella, a Swiss hotel and hospitality management school in the South of Spain.

We provide first class services to meet your every need.

To Our Renting Property Owners :

We put our clients that look to maximize their property revenue into position where their villa can reach the largest audience and generate a healthy annual revenue. To do this well, we have established key partnerships with on and offshore travel agents with broad databases of clients that visit The Turks and Caicos regularly.
Upon booking each property, we reach out to renters long before they arrive on-island, assisting with car rentals, concierge and any special requests. This is important as guests will have more likelihood of doing the things they wish by booking well in advance, especially during ‘high-season’.

Concierge activities such as restaurant reservations and booked charters are prepared into an itinerary and handed to guests upon arrival. This keeps their stay organized and also allows for alterations to be made as guests see fit. A kitchen pre-stock service is also available upon guest request.

Our standard is to always meet and greet guests at the airport. Guests are assisted with their rental car arrangement, and then proceed to villa following the property manager where a tour and a check-in procedure are done. We remain on-call throughout each of our guests’ stay with us to assist with any questions or queries they may have.

To Our Non-Renting Property Owners :

Some of our clients that simply enjoy having the turnkey and year round, on-island management and maintenance without renting know that their investment is well looked after each day by our on maintenance team. We have on staff maintenance technicians with construction and building backgrounds able to assist and maintain your villa the right way. We also take great pride in catering to each of our property owners like guests upon their return to the islands; assisting with grocery and catering arrangements, boat trips, on-island activities and restaurant reservations.

Our responsibilities before and during your guest's stay include:

Greetings at the airport

Car rental

Various Reservations

Kitchen Pre-stock

TVR takes care of renters long before they arrive on-island, assisting with car rentals, concierge and any special requests. This is important as guests will have more likelihood of doing the things they wish by booking well in advance, especially during ‘high-season’.

Concierge activities such as restaurant reservations and booked charters are prepared into an itinerary and handed to guests upon arrival. This keeps their stay organized and also allows for alterations to be made as guests see fit. A kitchen pre-stock service is also available upon guest request.

TVR’s standard is to always meet and greet guests at the airport. Guests are assisted with their rental car arrangement, and then proceed to villa following the property manager.


The majority of the time guests rent vehicles while on island, especially if the rental is outside of walking distance to restaurants, bars and stores.

Once at the rental property, guests are given a full description and walk-through of everything.

Guests are welcome to call the property manager at anytime throughout the rental period to ask questions about the property, book or change an activity. Guests are also called daily just to ensure that their stay is an enjoyable one.

Keeping your villa tidy!

Turquoise Vacation Rentals offers its guests serviced villas with a daily ‘Villa Host’ presence. The Villa Host services the house, taking care of the daily housekeeping and the majority of the day-to-day questions guests may have, but also providing Turquoise Vacation Rentals and ownership with real time feedback when a maintenance or guest issue occurs. This way, our team is operating at maximum efficiency to providing our ownership and guests with the highest service.


Linen cleaning and ironing is outsourced to an offsite cleaner because it is the most economical and efficient way to have linen cleaned. If anything is lost or damaged it is replaced at cost to the outsourced company. Payment is made monthly by check from Turquoise Vacation Rentals out of the ‘Housekeeping, Maintenance and Repair Fund’, set up between the property manager and the property owner.