Frequently Asked Questions

Questions about booking with Turquoise Vacation Rentals? Interested in property management?

Browse our FAQs below. Contact us directly to speak to our in-house team.

Q: What is included with the villa rental?

A: Our villas offer various amenities. Each villa offers a unique experience. Browse our villas to see what each villa includes. We can also provide a planned itinerary, pre stock the kitchen with all of your favorite foods, arrange private chefs, book car rentals and more. Looking for something specific or don’t see a service or amenity listed? Contact us directly! We are happy to help you book your dream vacation and can accommodate special requests.

Q: How do I book a villa?

A: Browse our individual villas to check availability. Contact us directly to book your stay. We are a small team of experienced locals. We look forward to speaking with you!

Q: What languages does your team speak?

A: Our property management team speaks Portuguese, Spanish and English fluently, all of which are key demographic languages of visitors to the Turks and Caicos Islands. We are here to help you navigate the islands and answer any questions. Contact us.

Q: Do you offer any deals?

A: You can find a list of current promos on our website. Follow us on social media to be the first to know about exclusive deals.

Q: Where can I find pricing?

A: Each villa details rates. Browse our villas and choose your favorite! We offer best price guaranteed. At Turquoise Vacation Rentals, we are the villa owner’s direct representatives and the contracted on-island villa managers. All pricing for the properties in our portfolio are approved by us on behalf of the property owner.

Q: Who am I booking with? Are you local?

A: Turquoise Vacation Rentals is a local, on-island team. When you book your villa, you are speaking to the same group that will greet you at the airport and personally manage your whole stay from start to finish. Meet our team – we look forward to welcoming you to our islands!

Q: During my stay, who can I contact if I need to book an activity or have a question or request?

A: Guests are welcome to call the property manager at anytime throughout the rental period to ask questions about the property, book or change an activity. Guests are also called daily just to ensure that their stay is an enjoyable one.

Q: I am a travel agent. How can I stay in touch with your team?

A: Join our list of trusted partners. Please forward your contact information, and we will add you to our mailing list. We are dedicated to providing exceptional service and stays in the Turks and Caicos Islands. Our villas are sure to impress your clients. Contact us.

Q: I want to plan something really special. Can you help?

A: We offer concierge service and are happy to help you plan your special occasion. Whether you’re planning a corporate retreat, wedding, reunion or any other special event, we are here to assist you along the way! Let us know what you are planning, and we can take it from there. As a group of locals, we are able to accommodate special requests and have an extensive in-house list of local vendors. Get in touch for more details.

Q: I’ve never been to Turks And Caicos. What should I expect?

A: If you’re looking for a very scenic and laidback area, this is the place! Turks And Caicos is home to award-winning beaches and attractions. It’s a very peaceful and serene place with plenty to see and do. Forget the hustle and bustle. The name of the game is relaxation and rejuvenation. We are happy to answer any questions or may have before booking. Please contact us any time.

Q: I’m interested in renting my property. Do you offer property management?

A: Join our network of exclusive villa rentals in Turks And Caicos.

We place our clients looking to maximize their property revenue into a position where their villa can reach the largest audience and generate a healthy annual revenue. To do this well, we have established strategic partnerships with on and offshore travel agents with broad databases of clients that visit the Turks and Caicos Islands on a regular basis.

Not only are you as the property owner in good hands – your guests will be too. We aim to exceed expectations. Our experienced team of professionals can handle all aspects of maintenance and management. Learn more about property management here.

Q: I’m not interested in renting my property, but I need someone on island to maintain my estate. Is this something you offer?

A: Yes!

Some of our clients simply enjoy having the turnkey and year round, on-island management and maintenance without renting. Your investment is well looked after each day by our staff consisting of maintenance technicians with construction and building backgrounds. We are able to assist and maintain your villa the right way.

We also take great pride in catering to each of our property owners like guests upon their return to the islands; assisting with grocery and catering arrangements, boat trips, on-island activities, restaurant reservations and more.

 Learn more about property management here.

Q: Are there any must see attractions or can’t miss day trips in Turks and Caicos you suggest?

A: There is so much to see and do in Turks And Caicos! Prepare to be amazed! We offer in house concierge service for our guests. This is especially important during peak seasons. Excursions, day trips and events are booked in advance. Booking with Turquoise Vacation Rentals ensures you see all the things on your bucket list. Feel free to browse our blog for a few suggestions or contact us directly.

Turquoise Vacation Rentals offers an exclusive boutique selection of luxury vacation villas throughout the award-winning Turks and Caicos Islands.

For property owners, we provide a complete management solution that centers on maximizing and maintaining your most valuable asset.

Contact

PHONE: 649-441-8061 | SKYPE: 917-338-0586

BOOK WITH US

MANAGEMENT SERVICES

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Only Goldenbarbie
We stayed in the Big Chill Villa in Turks and Caicos. All guest were very happy and pleased by the beautiful view ! The crew helped us with everything we needed. Thanks again to Erika ?
Amanda Aguilos
We had an incredible stay at Sandy Bottom the last week in October, 2023. The house is gorgeous and was perfect for our group (4 couples). The bedrooms are spacious and clean. The location of the house is perfect as well. We went for walks along the beach in the morning and when turning a corner, you could feel the wind pick up; where we were was centrally located in an alcove and the ocean water was clear, warm and usually around 3-4 feet deep, which was perfect! What really made our stay was the service from our butler, Morris. He was PHENOMENAL. He cooked us a few breakfasts and lunches when we did not have a chef come to the house (which was amazing as well and I would highly recommend), and he was very helpful in ensuring our house was stocked with what we needed and sharing helpful information about the island. We made the most of our stay by taking out the kayaks, lounging in the hammocks and in the pool and ocean, sitting by the fire pit at night, and having happy hour on the roof deck. We used the grill for lunch and ate on the outside patio and even had jet skis brought right to the house one afternoon. Everything about this house is luxurious perfection and we would go back in a heartbeat! Thank you to Morris and the rest of the staff for a phenomenal stay; we’ll be back!
Tania Eubanks
We had a great experience in Turks and Caicos. The house was beautiful and the service was amazing. Morris and Kensey did an amazing job taking care of us while we were here . We will definitely come back !
Mike Bladel
Great experience renting a Villa through Turquoise Vacation Rentals. Staff is super responsive to any questions / issues and are at your service to let you enjoy the vacation. Highlight of the trip for us was Morris, who was on site everyday to ensure we had everything we needed. Made for a memorable trip.
Tatiana Bowe
Our group recently returned from a trip to Turks and Caicos. The best thing we ever did from start to finish was select Turquoise Vacation Rentals to manage and oversee our stay at Villa Alinna. The the team at Turquoise Vacation Rentals operate with the utmost professionalism. We were warmly greeted upon our arrival with welcome drinks and an incredible tour of the property. Ericka ensured that our group had every single thing we could possibly need for the duration of our stay. And Fritz... we could not be more grateful for Fritz. He was such a gentleman and arrived at the Villa every single morning to tidy up our Villa. Fritz kept the Villa immaculate and was very attentive to our needs. The service we received was unimaginable and truly top notch. Villa Alinna gave our group our own private slice of paradise. We will certainly be using Turquoise Vacation Rentals the next time we return to TCI. We can't recommend them enough! Ten stars!
Aubz Aubz
I must say, the villa we stayed in was absolutely amazing! From the moment we arrived, we were greeted by the most exceptional staff. The level of service was beyond compare. We cherished the tranquility of the location, nestled in a peaceful spot with breathtaking views overlooking pristine waters and what felt like our very own private beach. Our days were filled with thrilling adventures on the kayaks and paddle boards, thanks to the villa's thoughtful amenities. The host and butler were absolute gems, always going the extra mile to ensure our every need was met, making our stay incredibly comfortable. Speaking of comfort, the villa itself was incredibly spacious, and our family found it perfect for both restful nights and finding cozy corners for some alone time. We adored each of the family living rooms, and the pool and jacuzzi area were simply divine. Countless wonderful memories were made in this beautifully decorated and comfortable space. Again, what truly set this villa apart were the special individuals who catered to our every desire. Our chef, Joseph, and butler, Raheem, along with the amazing house keeper and host, they made our experience absolutely unforgettable. The meals they prepared for us were not only incredibly fresh but also remarkably nutritious and mouthwateringly delicious! The variety in each breakfast, lunch, and dinner they crafted for us was a delight. In summary, our stay at the villa was an unforgettable experience, made exceptional by the remarkable staff and the splendid surroundings. We couldn't have asked for a better getaway, and we'll cherish these memories forever!
Makeda Stewart
We had the most amazing time during our vacation! The villa was incredibly beautiful, clean and easy to navigate as far as connectivity with Wi-Fi and utilizing the sound system, TVs, etc.. We immediately felt at home and they made everything from booking car rental, dinner reservations and activities on the island super easy so all we had to do was relax! We will definitely be booking another villa stay with Turquoise Vacation Rentals in the very near future.
tracy woolie
Agauribay was a wonderful home and stay. Erika and Z were always there to help. The house was perfect. Location, quiet, great set up and very comfortable. we will definitely make a return stay!!
Whitney Cordovez
The Villa was right on the water with the most incredible million dollar view! So private, spacious, luxurious, comfortable, 5 star service all around love this place and the service!