Frequently Asked Questions

Questions about booking with Turquoise Vacation Rentals? Interested in property management?

Browse our FAQs below. Contact us directly to speak to our in-house team.

Q: What is included with the villa rental?

A: Our villas offer various amenities. Each villa offers a unique experience. Browse our villas to see what each villa includes. We can also provide a planned itinerary, pre stock the kitchen with all of your favorite foods, arrange private chefs, book car rentals and more. Looking for something specific or don’t see a service or amenity listed? Contact us directly! We are happy to help you book your dream vacation and can accommodate special requests.

Q: How do I book a villa?

A: Browse our individual villas to check availability. Contact us directly to book your stay. We are a small team of experienced locals. We look forward to speaking with you!

Q: What languages does your team speak?

A: Our property management team speaks Portuguese, Spanish and English fluently, all of which are key demographic languages of visitors to the Turks and Caicos Islands. We are here to help you navigate the islands and answer any questions. Contact us.

Q: Do you offer any deals?

A: You can find a list of current promos on our website. Follow us on social media to be the first to know about exclusive deals.

Q: Where can I find pricing?

A: Each villa details rates. Browse our villas and choose your favorite! We offer best price guaranteed. At Turquoise Vacation Rentals, we are the villa owner’s direct representatives and the contracted on-island villa managers. All pricing for the properties in our portfolio are approved by us on behalf of the property owner.

Q: Who am I booking with? Are you local?

A: Turquoise Vacation Rentals is a local, on-island team. When you book your villa, you are speaking to the same group that will greet you at the airport and personally manage your whole stay from start to finish. Meet our team – we look forward to welcoming you to our islands!

Q: During my stay, who can I contact if I need to book an activity or have a question or request?

A: Guests are welcome to call the property manager at anytime throughout the rental period to ask questions about the property, book or change an activity. Guests are also called daily just to ensure that their stay is an enjoyable one.

Q: I am a travel agent. How can I stay in touch with your team?

A: Join our list of trusted partners. Please forward your contact information, and we will add you to our mailing list. We are dedicated to providing exceptional service and stays in the Turks and Caicos Islands. Our villas are sure to impress your clients. Contact us.

Q: I want to plan something really special. Can you help?

A: We offer concierge service and are happy to help you plan your special occasion. Whether you’re planning a corporate retreat, wedding, reunion or any other special event, we are here to assist you along the way! Let us know what you are planning, and we can take it from there. As a group of locals, we are able to accommodate special requests and have an extensive in-house list of local vendors. Get in touch for more details.

Q: I’ve never been to Turks And Caicos. What should I expect?

A: If you’re looking for a very scenic and laidback area, this is the place! Turks And Caicos is home to award-winning beaches and attractions. It’s a very peaceful and serene place with plenty to see and do. Forget the hustle and bustle. The name of the game is relaxation and rejuvenation. We are happy to answer any questions or may have before booking. Please contact us any time.

Q: I’m interested in renting my property. Do you offer property management?

A: Join our network of exclusive villa rentals in Turks And Caicos.

We place our clients looking to maximize their property revenue into a position where their villa can reach the largest audience and generate a healthy annual revenue. To do this well, we have established strategic partnerships with on and offshore travel agents with broad databases of clients that visit the Turks and Caicos Islands on a regular basis.

Not only are you as the property owner in good hands – your guests will be too. We aim to exceed expectations. Our experienced team of professionals can handle all aspects of maintenance and management. Learn more about property management here.

Q: I’m not interested in renting my property, but I need someone on island to maintain my estate. Is this something you offer?

A: Yes!

Some of our clients simply enjoy having the turnkey and year round, on-island management and maintenance without renting. Your investment is well looked after each day by our staff consisting of maintenance technicians with construction and building backgrounds. We are able to assist and maintain your villa the right way.

We also take great pride in catering to each of our property owners like guests upon their return to the islands; assisting with grocery and catering arrangements, boat trips, on-island activities, restaurant reservations and more.

 Learn more about property management here.

Q: Are there any must see attractions or can’t miss day trips in Turks and Caicos you suggest?

A: There is so much to see and do in Turks And Caicos! Prepare to be amazed! We offer in house concierge service for our guests. This is especially important during peak seasons. Excursions, day trips and events are booked in advance. Booking with Turquoise Vacation Rentals ensures you see all the things on your bucket list. Feel free to browse our blog for a few suggestions or contact us directly.

Turquoise Vacation Rentals offers an exclusive boutique selection of luxury vacation villas throughout the award-winning Turks and Caicos Islands.

For property owners, we provide a complete management solution that centers on maximizing and maintaining your most valuable asset.

Contact

PHONE: 649-441-8061 | SKYPE: 917-338-0586

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MANAGEMENT SERVICES

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